Return policy for Eliteshcommodity tutoring products
This page explains how schedule changes and returns are handled for tutoring products purchased via eliteshcommodity.ddd.
Rescheduling sessions
You can request to move a booked session to a new time when you contact the team within the notice period described on the product pages.
Rescheduling options depend on tutor availability, and you will receive clear choices wherever possible.
Cancellations and unused sessions
If you decide not to continue with a tutoring product, you can request cancellation for any sessions that have not yet taken place.
The team will explain which part of the product can be cancelled and whether a partial return is possible.
Returns for tutoring products
Where a return is agreed, it will be processed using the same general method that was used to pay for the tutoring product.
Time frames for processing depend on payment providers and will be communicated to you clearly.
Contact for return questions
If you have questions about this return policy, you can use the contact page to outline your situation.
Including your product type and preferred times for replies helps the team respond efficiently.